Home care

It can be confusing navigating in-home care services, but you’ve already made the first step. You may know what you need to stay comfortable and independent at home—you may not. That’s ok. We might have ideas to make things easier that you haven’t thought of, or that you didn’t know were possible. We’re here to help and offer guidance as you need; give us a call. We can also help coordinate the whole process for you. Otherwise, everything you need to get started on your journey to in-home care services is available below.

Mercy Health carers are a wonderful support to my mother.  Excellent at their job and it makes a difference to the level of demand I was dealing with.  Find management easy to work with also.  Very satisfied and recommend the service.

Home care packages

A Home Care Package is designed to keep you confident and comfortable in your own home. Learn what a Home Care Package is, how to access one, and how it can keep you independent.

Home care packages
daughter and father on laptop

Understanding funding options

Get to know some of the more common funding programs for older people. There are many options to help you access services; we can help find the most suitable one for you.

Understanding funding options

Consumer Directed Care (CDC)

Learn about Consumer Directed Care, a government initiative designed to help you get the most out of your Home Care Package.

Consumer Directed Care (CDC)

My Aged Care made easy

If you are looking for some extra support at home for yourself or a loved one, this page contains all the information you need.

My Aged Care made easy

Home care FAQs

Find the answers to frequently asked questions on home care, with insights into service costs, different ways we can help you enjoy living independently at home, and more.

Home care FAQs

Veterans’ Support

We offer home care services and nursing to veterans, war widows, widowers and their loved ones, assisting with personal and household tasks.

Veterans’ Support

Last reviewed May 9, 2018.

Check if we operate in your area.

Yes, we can provide services in your home.

Your local care team can offer more information to keep you safe and independent at home.

Contact your care team